Team Leader, 24/7 Contact Center & Coaching

A prominent banking institution in the United Arab Emirates is seeking a Customer Service Supervisor to manage a 24/7 support team. The ideal candidate will need a bachelor's degree and at least 3 years of experience in customer service or a contact center. Responsibilities include supervising staff, ensuring service levels are met, conducting training, and enhancing customer satisfaction. Proficiency in English and Arabic communication is essential, with strong problem-solving and multitasking abilities being crucial to the role.#J-18808-Ljbffr