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Senior ICT Service Desk Agent - Expert Support

QatarEnergy Qatarization

Doha, QatarQAR 4,200-10,500/moYesterday
QatarIT & TechnologyFull Time

Skills Required

CommunicationCustomer Service

Job Description

A leading energy company in Doha is looking for an experienced IT Service Desk specialist to deliver high-quality customer service and technical support. The role requires a minimum of 5 years of experience in the service desk area, proficiency in ITSM solutions, and strong communication skills. The ideal candidate should possess a technical diploma in Computer Science or equivalent and have a friendly, professional demeanor. Responsibilities include problem resolution, diagnosing IT issues, and providing end-user support both in-person and remotely.#J-18808-Ljbffr