Sales Support Agent

Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers.From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements.Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude.We pride ourselves on being the recipients of prestigious travel industry awards:MEA UAE Business Awards 2023 - Most Experienced Travel Agency in SharjahMEA UAE Business Awards 2024 - Travel Agency of the Year in SharjahLUXlife Awards 2024 - Best Premium Travel Agency in the UAET he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - SharjahJob DescriptionThis is a remote position.Key ResponsibilitiesCommunicate with clients in a professional and courteous manner.Handle multiple client inquiries simultaneously while maintaining accuracy and attention to detail.Collaborate with colleagues to ensure seamless service delivery.Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.RequirementsSkills & Expertise:Bachelor’s degree or higher.Comfort with CRM software and virtual client engagement tools.Strong attention to detail and multitasking ability.Excellent communication, interpersonal, and listening skills.Flexibility to accommodate client schedules and time zone differences.Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.Problem-solving skills and resourcefulness in handling unexpected challenges.Cultural sensitivity and a respect for diverse backgrounds and preferences.Resilience and professionalism under pressure.A team player with a collaborative mindset.#J-18808-Ljbffr