Retail Excellence Manager

OverviewGENERAL MISSION Hermès is looking for a Retail Excellence Manager to develop and implement data-driven analysis to contribute to the definition of the retail strategy and bolster the company’s ability to achieve growth. This role involves close collaboration with the stores in the Middle East and all Head Office functions to ensure the alignment of the retail strategy with overall business objectives.ResponsibilitiesStudy analytics and financial information to identify areas of business opportunity and connect these opportunities to larger strategic initiativesEnsure harmonization and alignment of performance indicators across teams and stores, aligned with the GroupAnalyse on a regular basis (e.g. weekly, monthly) the retail performance and key KPIs (e.g. sales, sales per metiers, traffic, conversion rate, UPT, average basket)Propose recommendations and build action plansLead selected retail projects following the Group roadmap (new processes, tools, etc), providing regular feedback to the key stakeholdersCoordinate retail initiatives with all relevant stakeholders in the Head OfficeSupport the Senior Retail Excellence Manager with benchmarking and trend analysis to inform key projectsCoordinate regular retail team meetings (propose strategic topics, content etc)Support on monthly business reviewsSupport in organizing quarterly retail management team off sites aligned with the retail strategyLead selected retail projects following the Group roadmap (new processes, tools, etc), providing regular feedback to the key stakeholdersCoordinate retail initiatives with all relevant stakeholders in the Head OfficeSupport the Senior Retail Excellence Manager with benchmarking and trend analysis to inform key projectsCoordinate regular retail team meetings (propose strategic topics, content etc)Support on monthly business reviewsSupport in organizing quarterly retail management team off sites aligned with the retail strategyCoordinate regular retail team meetings (propose strategic topics, content etc)Support on monthly business reviewsSupport in organizing quarterly retail management team off sites aligned with the retail strategySupport the Senior Retail Excellence Manager by preparing analytical reports and insights for board meetings and strategic review meetingsContribute to the preparation of business reviews, strategic committees, and management presentations, providing clear and data-backed narrativesProvide intelligence and data support for executive visits and presentationsExperience & RequirementsBachelor’s degree in strategy, finance, business studies, or a related field5+ years of experience in a retail performance management or related analytical position (consulting, etc).Strong analytical skills with proficiency in data analysis tools and softwareStrong presentation skillsProven experience managing multiple projects simultaneously, from concept to completionExcellent communication and leadership abilities to collaborate across teamsCustomer and business orientated mindsetCuriosity and adaptabilityFluent preferably in multiple languages with spoken and written English mandatory. French & Arabic are a plus.#J-18808-Ljbffr