Personal Shopping Assistant (UAE National)

Personal Shopping Assistant (UAE National)As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!About The RolePurpose: To assist the personal shopping department to initiate and drive a specialist and personalized selection for exclusive customers and contribute to maximize sales, customer satisfaction and customer loyalty.What you’ll be doingSchedule and maintain all appointments for the Personal Shopping teamAssist the Personal Shopper during their appointments as required. Build an appropriate relationship with the Personal Shopping clientsSpeak on behalf of Personal Shopper via telephone or email while maintaining outstanding customer service and ensuring follow-up in a professional and timely manner.Enter and maintain accurate clientele informationCoordinate alterations, product transfers, reservations and other services as requiredPrepare and coordinate materials and merchandise for appointments ensuring store and brand standards are maintained.Maintain merchandising standards in the Personal Shopping area and on the floor when collecting and returning productEnsure the PS areas overall maintenance, cleanliness store standards and housekeepingOther duties as assigned by.About YouEducation/Certification and Continued EducationHigh School QualificationYears of Experience3 - 4 years retail sales or customer service experienceKnowledge and SkillsMust be client focused and take initiative to resolve problems. Takes initiative to seek out responsibilities and follows through on all projects and tasks. Must possess strong organizational skills Must demonstrate attention to detail. Has the ability to continue client relationships#J-18808-Ljbffr