Personal Shopper

About UsThe Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern‑day luxury consumer.Our aim is to unlock and curate the most valuable and exclusive closets from around the world.What do we offer?A young, dynamic and forward‑thinking environmentFast paced and very short decision times for changesA canvas for you to truly excel99% of uptime on sunshineAbout the roleResponsibilitiesSales & Client ExperienceDeliver a personalized, premium shopping experience to every clientBuild and maintain long‑term relationships with high‑value customersAchieve and exceed individual and store sales targetsUpsell and cross‑sell luxury items while maintaining brand integrityProduct Knowledge & AuthenticationDemonstrate in‑depth knowledge of luxury brands (e.g., Hermès, Chanel, Rolex, Cartier, Louis Vuitton, etc.)Accurately explain product condition, grading, and provenanceSupport authentication and quality checks of pre‑owned items (training provided if needed)Inventory & Store OperationsAssist with receiving, tagging, pricing, and merchandising pre‑owned luxury itemsEnsure products are displayed according to luxury retail standardsSupport inventory counts, stock organization, and loss preventionCustomer Trust & TransparencyClearly communicate return policies, warranties, and resale conditionsHandle customer inquiries and concerns professionally and discreetlyMaintain confidentiality and trust with clients and consignorsRequirementsMinimum 3 years of experience in luxury retail, resale, or premium customer serviceStrong passion for luxury fashion, watches, and accessoriesExcellent communication and interpersonal skillsSales‑driven with a client‑centric mindsetHigh attention to detail and product presentationAbility to work flexible hours, including weekendsPreferred Skills (Nice to Have)Experience with pre‑owned or resale luxury marketsKnowledge of authentication standardsCRM or POS system experienceMultilingual (Arabic, English, French is a plus)What We OfferCompetitive salary + commission structureEmployee discounts on luxury itemsOngoing training in luxury authentication and salesGrowth opportunities within a premium retail environment#J-18808-Ljbffr