Front Desk Representative - Dubai

PurposeThe purpose of this role is to provide Outstanding Customer Service to clients, welcoming them, checking them in and dealing with any complaint or issue, answering their questions about products and services and making sure they have a great experience. Assist with salon operation, provide reservations, and sell retail and addons.ResponsibilitiesProvide Outstanding Customer Service to clients.Check in clients and welcome them.Sell Retail and AddonsProvide reservationsProcess POS transactionsAssist with salon operations such as resolving client complaints, stock management and other day to day salon activities.RequirementsRequired Role CompetenciesStrong English Speaking and writing skillsCustomer service experienceSales experienceSales drivenAbility to deal with client complaintsConfidentFast learner, ability to understand and memorise lots of information within a timely mannerAbility to work under pressure or occasional stressful circumstancesBenefitsPay Package:Salary: Competitive SalaryCompetitive monthly salary+ Booking commission+ Retail commissionGenerous annual leaveFree medical providedFree Salon ServicesAbout the CompanyKozma & Kozma, and Kozma Curl are international salons with branches around Qatar, Dubai and Oman.Kozma Curl brand in addition to owning salons it has its own Curly Products and Ecommerce site.We are rapidly growing around the region. It’s a fun and great place to work.Website: www.kozmaandkozma.com / www.kozmacurl.com#J-18808-Ljbffr