T
Client Solutions Manager - Beauty & Luxury - Global Business Solutions - MENA
TikTok
Dubai, UAEAED 8,000-20,000/moYesterday
UAESales & MarketingFull Time
Skills Required
ReactGitDigital Marketing
Job Description
OverviewThe Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services. Client Solution Managers have a holistic understanding about TikTok's ad products and are humble, dynamic and open for change. You are joining a team of consultants and marketing and self service platform experts, who proactively drive the client’s growth strategy, including upsells, renewals and campaign reactivations. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, a unique blend of technical and commercial knowledge.ResponsibilitiesManage and grow post-sale client relationships with advertisers of all sizes, acting as a trusted strategic partner.Partner cross-functionally with internal teams (Sales, Ad Operations, Product, Measurement, Engineering, Creative) to ensure smooth campaign setup, execution, and optimization.Monitor, analyze and optimize advertising campaigns, proactively identifying opportunities to improve performance and client outcomes.Work closely with Product and Engineering teams to investigate, troubleshoot, and resolve campaign-related issues in a timely manner.Lead end-to-end campaign management, including setup, optimization, and performance analysis, translating data into actionable insights for clients.Use campaign insights and marketplace feedback to inform product improvements and guide overall advertising strategy.Support the Sales team on pre-sale research, insights, nd pitch development to drive strong solutions narratives.Conduct regular business reviews and adopt a consultative, long-term approach to building productive, growth-oriented client relationships.Minimum QualificationsExperience: At least 5 years experience in client-facing roles, with a strong background in digital marketing, account management, or sales.Analytical Mindset: Demonstrated ability to use data to drive decisions and optimize campaign performance.Client-Centric Approach: A natural communicator and relationship builder, committed to delivering solutions that foster client satisfaction and long-term business growth.Strategic Thinking: Strong problem-solving skills with a keen ability to align marketing strategies with client goals.Industry Expertise: Deep understanding of the digital marketing ecosystem, tech landscape, and emerging trends.Preferred QualificationsExperience in sales, solutions or account management roles within social media advertising platforms (TikTok or similar).Strong experience with both branding and performance media strategies, including measurement techniques and optimization approaches.Flexibility to travel in the region for client meetings, events, or other business needs.#J-18808-Ljbffr
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