Assistant Security Manager Farnek Services LLC

Job Purpose:Support the Associate Director of Security in achieving departmental goals.Supervise day-to-day operations, resolve issues and ensure compliance with company and legal standards.Manage team discipline, performance appraisals and HSE responsibilities.Key Accountabilities:Conduct random site inspections (day/night) to ensure performance and compliance.Motivate discipline and communicate regularly with team members.Investigate incidents and report to SIRA/ASSD.Manage administrative duties, leave planning, appraisals and reporting.Coordinate with Accounts for payment follow-up and collections.Handle client communication and complaints within 24 hours.Oversee vehicle and property use by staff.Coordinate SIRA/PSBD licensing and training.Manage deployment relievers and replacements.Conduct customer meetings to ensure KPIs and satisfaction.Oversee HSE compliance and report incidents within 12 hours.Ensure site resources (water, shade, toilets) and accommodation standards.Detailed Responsibilities:A. Operations ManagementPlan monthly schedules, appraisals and supervisor visits.Conduct audits, site surveys and risk assessments.Ensure continuous improvement in deployment and staff welfare.B. Customer ManagementSchedule regular meetings and ensure zero absenteeism and high satisfaction.Seek opportunities for organic growth.C. AdministrationStandardize and deliver monthly reports.Oversee invoice documentation and submission.D. TrainingEnsure compliance with SIRA licensing.Manage in-house on-site and digital training (via Farnek Buddy).E. Department Monthly ReportSummarize activities, challenges and achievements monthly.Key Performance IndicatorsOperations Management: 40%Customer Management: 20%Administration: 15%Training: 15%Department Report: 10%Qualifications & ExperienceEducation: Bachelors degreeExperience: Minimum 6 years in a similar roleSkills & Competencies:Strong organizational awareness and professionalismTeam leadership and operational planningCustomer service excellenceAdaptability and effective communication>#J-18808-Ljbffr