Assistant Outlet Manager Arabic Speaker

We are seeking a professional and organized Assistant Outlet Manager to join our team in Dubai United Arab this role you will support the Outlet Manager in overseeing daily operations ensuring exceptional customer service and maintaining operational excellence. Your fluency in Arabic will be essential in serving our diverse customer base and communicating effectively with team members and stakeholders across the outlet. The ideal candidate will demonstrate strong leadership capabilities attention to detail and a commitment to delivering outstanding customer experiences while maintaining efficient store operations.Assist in managing daily outlet operations including opening and closing procedures cash handling and financial reconciliationSupervise and support store staff providing guidance training and performance feedback to ensure high service standardsMonitor inventory levels coordinate stock replenishment and maintain accurate inventory recordsDeliver exceptional customer service by addressing customer inquiries resolving complaints and ensuring customer satisfactionMaintain a clean organized and safe store environment in compliance with company policies and local regulationsCommunicate effectively with customers and team members in Arabic and English to facilitate smooth operationsAnalyze sales performance identify trends and implement strategies to achieve outlet targetsAssist in scheduling staff managing time off requests and ensuring adequate coverage during peak hoursSupport the Outlet Manager in implementing promotional activities and marketing initiativesEnsure compliance with company policies procedures and local labor lawsRequired QualificationsFluent in Arabic (spoken and written) and English2-3 years of experience in retail management hospitality or similar customer-facing operational roleProven ability to manage and motivate a diverse teamStrong customer service orientation and interpersonal skillsProficiency in cash handling and basic financial managementExcellent organizational and time management skillsProblem-solving ability and decision-making capabilityHigh school diploma or equivalentPreferred QualificationsExperience with point-of-sale (POS) systems and retail management softwareSales experience and track record of achieving sales targetsCertification in retail management or hospitality operationsExperience in a multicultural work environmentKnowledge of inventory management systemsAdditional InformationDirectly opposite to The Dubai Mall the iconic Burj Khalifa 10 minutes walk to the Dubai Metro Station and within a few minutes drive to DIFC World Trade Centre and just 15 minutes drive from Dubai International Airport Swissotel Al Murooj is located in downtown Dubai one of the citys favoured destinations for business or leisure.Remote WorkNoEmployment TypeFull-time#J-18808-Ljbffr