Vice President Operations

OverviewJon a team dedicated to a landmark national museum project in Riyadh, Saudi Arabia. We are creating a flagship cultural institution that will showcase the cultures of the world. The project is a key contributor to the Kingdom's Vision 2030 goals, advancing the nation's cultural and creative sectors. This is a unique opportunity to contribute to a project of national significance and global impact.Job PurposeThe Vice President of Operations provides strategic leadership across the Museum’s operational, commercial, and administrative functions, ensuring excellence in service delivery, financial sustainability, and institutional effectiveness. Overseeing Shared Services, Commercial and Advancement, and Communications and Marketing, the VP plays a central role in aligning museum-wide systems with the institution’s mission and long-term goals. This executive brings a strategic, solutions-oriented mindset and deep experience managing complex infrastructures within cultural or nonprofit environments. The role requires strong financial acumen, operational foresight, and the ability to lead high-performing teams across functions such as facilities, finance, HR, marketing, security, and revenue generation. The VP is a core member of the Museum’s leadership team and a key driver of innovation, partnership-building, and adaptive growth in a rapidly evolving cultural landscape.Roles and ResponsibilitiesStrategy and PlanningLead operational strategy aligned with the museum’s mission and institutional priorities.Oversee the integration of strategic initiatives across departments and with RAC cultural entities.Develop and implement strategic operational plans that align with the Museum's long-term goals and objectives.Budget ManagementDevelop, manage, and monitor the Facility Management budget in collaboration with the Finance Department.Policies, Processes, and ProceduresLead annual budgeting and audit compliance.Collaborate with the executive team to set and manage the annual budget, ensuring financial sustainability and compliance with fiscal policiesFunctional AccountabilitiesOversee the strategic and day-to-day performance of three key departments : Shared Services, Commercial and Advancement, and Communications and Marketing, ensuring their alignment with the Museum’s mission and institutional goals.Ensure the seamless functioning of building operations, security, visitor services, and front-of-house activities, maintaining a safe, welcoming, and high-quality environment.Guarantee that internal systems such as finance, HR, procurement, and IT operate efficiently, transparently, and in compliance with national regulations and international standards.Drive operational alignment with digital platforms and infrastructure, supporting data-informed planning, integration, and delivery across departments.Provide strategic oversight of revenue-generating functions, including retail, food and beverage, venue hire, licensing, sponsorships, and membership, ensuring commercial offers are visitor-focused and financially sustainable.Support Advancement in building strong relationships with sponsors, donors, patrons, and institutional partners, and in delivering high-level stakeholder engagement and events.Lead the Communications and Marketing Department to ensure brand coherence, effective public relations, integrated campaigns, and strong audience engagement across digital and physical platforms.Spearhead sustainability initiatives that reduce the Museum's environmental footprint while promoting energy efficiency, responsible procurement, and conservation awareness.Represent the Museum at industry forums, national platforms, and public engagements, serving as a senior institutional spokesperson and advocate for excellence in museum operations and community partnershipStakeholder ManagementCultivate and maintain relationships with key stakeholders, including government officials, community leaders, and partners to support the Museum's programs and initiatives.People ManagementGuide human resource practices including recruitment, staff retention, performance management, and professional development to build a motivated and skilled workforce.Live by MoWC values, ethical standards, and governance.Manage and support team members in performing their tasks in line with established policies and procedures.Guide, mentor, and develop the Operations teams to ensure continuous growth and achievement of functional objectives.Set clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluations. Delegate authority appropriately to empower team members and encourage accountability.Contribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivation.Foster a high-performance, inclusive, and collaborative work culture aligned with the museum’s values.Promote innovation and contribute to a positive, inspiring, and diverse wo