Telecom Engineer

This is a remote position.Role OverviewWe are seeking a Telecommunications Engineer with a strong understanding of modern communication systems and a proactive systemsthinking approach. This role involves designing, maintaining and optimizing telecom infrastructure and integrations that support both internal operations and product capabilities particularly where AI and automation intersect with telecommunications.ResponsibilitiesDesign, implement and maintain telecom infrastructure including VoIP SIP systems and call routing architectures.Collaborate with product teams to integrate telephony features into AI-enabled platforms (e.g. autodialers, call summarization transcription pipelines).Evaluate and optimize call quality, latency and availability for real-time communication systems.Deploy and manage cloud-based telecom systems (e.g. Twilio, Asterisk, FreeSWITCH or similar).Develop monitoring and diagnostic tools for telecom-related metrics.Participate in infrastructure scaling and automation efforts.Document systems architecture and contribute to process improvements across the stack.RequirementsBachelor's degree in Telecommunications, Electrical Engineering, Computer Science or a related field.Solid understanding of VoIP protocols (SIP, RTP), PBX systems and network optimization for voice/data.Experience with cloud platforms (AWS, GCP or similar) and telecom APIs like Twilio, Plivo or Vonage.Proficient in scripting or programming languages (e.g. Python, Bash) for automation.Ability to work independently and take ownership with a high agency mindset.Excellent verbal and written communication skills in English.BenefitsA chance to help shape high-impact systems from the ground up.Cross-functional collaboration with product and AI teams.A culture that prioritizes autonomy, learning and real outcomes.Remote-friendly work culture with flexible hours.#J-18808-Ljbffr