Technical Assistant - Robotics

Dubai, United Arab Emirates | Posted on 11/20/2025Job Opening Status In-progressJob Opening ID ZR_759_JOBJob Type Full timeWork Days 6 DaysSalary 2500 AED Basic Salary + Company AccommodationNationality No PreferenceWork Experience Intern or Entry Level (Below 2 Yrs Of Experience )Age Group 18 To 25; 25 To 35; 35 To 45Job Role Type INFORMATION TECHNOLOGYDate Opened 11/20/2025Country United Arab EmiratesCity DubaiJob Location - City DubaiJob DescriptionEvent Support:Accompany robots during rentals atevents, ensuring optimal performance, providing on-site monitoring, andsafeguarding the equipment throughout the event. Should have the physicalstrength to lift safely and carry robots during setup and transport.Maintenance & Support:Maintain robots in excellentworking condition, conduct regular cleaning, assist with logistics, and supportdelivery operations. Assist the Innovation Manager in conducting repairs andpromptly report any technical issues on-site to enable quick resolution andensure smooth functioning.Performance Testing:Conduct robot testing and hardwarediagnostics to ensure optimal functionality. Document test procedures andresults, identify faults, and assist in troubleshooting. Provide basic setupsupport and report complex issues to the Innovation Manager for furtherresolution.Customer Support:Respond promptly to customerinquiries via phone, chat, email, or walk-ins. Provide accurate information,deliver product demonstrations when required, and ensure timely handling ofsales inquiries by coordinating with the relevant team.Event Participation:Actively contribute toexhibitions, expos, and company-led initiatives by assisting with robot demosand engaging visitors. Support content creation for social media by capturingevent highlights and showcasing robot interactions for promoting brandvisibility online.RequirementsDegreeor diploma in a technology-related field (e.g., Robotics, IT, Electronics,or Engineering).Hands-onexperience with IT hardware, basic diagnostics, and robot handling.Proficiencyin Microsoft Office and Zoho applications, especially Zoho CRM and ZohoFinance.Strongattention to detail with the ability to document testing, issues, andcustomer feedback accurately.Excellentcommunication and interpersonal skills for customer interaction, demos,and support.Abilityto work under pressure, manage multiple tasks, and meet tight deadlineswith minimal supervision.Willingnessto travel for events, assist in lifting/carrying robots, and adapt todynamic exhibition environments.#J-18808-Ljbffr