Tamheer - Customer Care ( live chat )

Respond to customer inquiries through live chat channels.Provide accurate information and appropriate solutions in line with company policies.Handle multiple chats simultaneously in a professional manner.Analyze customer messages to identify issues and provide effective support.Coordinate with relevant departments to resolve customer concerns.Document interactions and requests in the system.Meet response time and quality service standards.Escalate complex cases according to established procedures.#J-18808-Ljbffr