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Talent & Culture Coordinator
Accor
Dubai, UAEAED 4,000-10,000/moToday
UAEHR & AdminFull Time
Skills Required
AwsErpCommunicationSafety
Job Description
Talent & Culture CoordinatorJoin to applyfor the Talent & Culture Coordinator role at Accor.Job DescriptionMAIN DUTIESAdministrationEstablish action plans and schedules for meeting departmental priorities.Assign responsibilities, allocate resources and coordinate the activities of yourself and others to meet objectives effectively and efficiently.Financial And Revenue ResponsibilitiesSet high performance standards and pursue agreed goals (with your Manager).Strive for constant improvements and take responsibility for achieving business results and persevere despite obstacles.Report problems to Management with suggestions for resolution.Training and Human ResourcesAttend trainings and meetings as and when required.Undertake all administrative requirements for the Human Resources Department.Follow appropriate filing and data retrieval systems to ensure ease of access to up-to-date information at all times.Maintain and upkeep the confidential files of all Heartists.Prepare the monthly Human Resources report on a timely basis.Organize the Monthly Heartist Cocktail Party, Sofitalk, Supervisor/Assistant Manager High Tea and Early Bird Breakfast.Assist with the coordination and implementation of all AHeartist Communications and committees.Have knowledge of the company policies & procedures and the UAE Labor law.Maintain Heartist Activities library, photos and photo albums.Maintain the Heartist Notice board and update regularly.Prepare and maintain monthly distribution of Birthday Cards to Department Heads.Sort out resumes/CV’s to the right channels.Arrange all interview appointments.Maintain effective communications at all levels of management, Heartists and candidates.Liaison with recruitment agencies and hotel schools graduates.Manage the online recruitment through the Hotel Web Site.Correct and timely placement of internal and external advertisements.Conduct exit interviews and provide feedback on reasons for turnover.Adhere to pre, during and post employment checklists.Ensure Employees and Manager awareness of HR Policies and procedures.Ensure information relating to industrial instruments is readily available to all Employees and Managers.Manage performance management system and cycle of recruitment, induction, training, development, and succession for Levels 6 - 4 and ensure process is adhered to for other positions.Assist line managers in the recruitment, induction, training, development, and succession for Supervisory and Rank & File levels.Adhere to time frames established by Head Office.Initiate programs which foster good work relations such as social club and consultative committees.Maintenance of employee files.Data Base Management.Manage standardised responses to correspondence.Assist in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation through ongoing training.Prepare and administer detailed induction program for new staff.Provide input for probation and formal performance appraisal discussions in line with company guidelines.Regularly communicate with staff and maintain good relations.Carry out any other reasonable duties as assigned by the Director of Human Resources or the Human Resources Manager.Ensure where possible that employees are provided with a workplace free of discrimination, harassment and victimisation.Treat complaints of harassment and discrimination promptly and confidentially.Treat customers and colleagues from all cultural groups with respect and sensitivity.Identify and deal with issues which may cause cross-cultural conflict or misunderstanding.Guest Service ResponsibilitiesDemonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information.Adhere to Sofitel/Accor Code of Conduct, Employee Handbook and Hotel policies.Demonstrate an understanding of competitors’ major strengths and weaknesses.Establish and interpret key performance indicators to manage the business, consistently taking into account financial implications of business decisions and recommendations.Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable.MiscellaneousReport for duty punctually wearing the correct uniform and name tag.Maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.Provide friendly, courteous and professional service at all times.Maintain good working relationships with your colleagues and all other departments.Be aware of the hotel’s Heartist Handbook and adhere to the hotel’s rules and regulations, in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.Comply with UAE legislation as required.Respond to any changes in the department as dictated by the needs of the hotel.Be flexible and extend job duties to carry out any other reason
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