Spa Receptionist Team Leader (Spa experience required)

Supervise and support the spa reception team during daily operationsEnsure smooth scheduling of appointments and maximize treatment room utilizationDeliver exceptional guest service and handle inquiries or complaints professionallyConduct team briefings and provide ongoing training and coachingMonitor daily revenue cash handling and booking accuracyPromote spa treatments packages and retail products to achieve sales targetsMaintain cleanliness and organization of the reception and retail areasPrepare daily reports and assist with inventory controlQualificationsMinimum 23 years of experience in spa reception or front office supervisionStrong knowledge of spa operations and booking systemsExcellent communication and leadership skillsStrong organizational and multitasking abilitiesCustomer-focused with a professional appearanceAbility to work flexible hours including weekends and holidaysRemote WorkNoEmployment TypeFull-time#J-18808-Ljbffr