Showroom Supervisor

The showroom sales supervisor is a customer-focused leader responsible for guiding a high-performing sales team in a premium showroom. This role blends sales leadership with product expertise, particularly in fabrics and upholstery, to help customers select options that meet style, comfort, durability, and care needs.Key ResponsibilitiesLead and motivate a team of sales associates to achieve daily, weekly, and monthly sales targets.Provide exceptional customer service by listening to needs, offering design recommendations, and presenting fabric options with confidence.Train new hires on product knowledge, sales techniques, showroom standards, and safety procedures; mentor ongoing staff development.Manage showroom operations, including visual merchandising, product placement, inventory control, and floor coverage; ensure all displays reflect current styles and fabric finishes.Handle complex customer inquiries, quotes, order processing, and follow-up; coordinate with design consultants and production teams as needed.Collaborate with purchasing and merchandise teams to forecast demand, provide feedback on fabrics and finishes, and communicate customer trends.Requirements And QualificationsProven experience in retail showroom sales with supervisory or team‑lead responsibilities; minimum 3 years preferred.Strong knowledge of fabrics, upholstery, furniture construction, and interior design trends; ability to translate technical details into customer‑ready recommendations.Excellent communication, negotiation, and relationship‑building skills; comfortable engaging with diverse client profiles from first‑time buyers to designers.Proficiency with point‑of‑sale systems, CRM software, and basic reporting; ability to analyze sales metrics and adjust strategies accordingly.Highly organized, results‑driven, and able to manage multiple tasks in a fast‑paced showroom environment.Availability to work weekends, holidays, and variable shifts as needed; valid work authorization.Preference will be given to candidates with knowledge of fabrics and furniture upholstery.#J-18808-Ljbffr