E-commerce Order Manager & Supplier Coordination Specialist

Employment Type: Full-TimeLocation: Remote or On-site (Dubai, UAE)About the RoleWe are seeking a highly organized and detail-oriented E-commerce Order Manager & SupplierCoordination Specialist to support our growing online operations. In this role, you will be responsible for managing incoming orders from our WooCommerce platform, coordinating with suppliers via WhatsApp, ensuring smooth order processing, and verifying that all required media assets (photos and videos) are correctly linked to each order. This position is ideal for someone who thrives in a fast-paced e-commerce environment and is comfortable working with multiple digital tools and stakeholders.Key ResponsibilitiesOrder ManagementRetrieve and review incoming orders from WooCommerceVerify order details, including products, quantities, and specificationsAssign the appropriate supplier for each orderSupplier CoordinationCommunicate order details to suppliers via WhatsApp in a clear and professional mannerShare accurate information and all necessary filesEnsure suppliers acknowledge and confirm receipt of ordersProactively follow up to ensure timely processingOrder Tracking & ReportingMonitor order progress from initiation to completionUpdate order statuses in WooCommerce in a timely mannerIdentify, elevate, and report any issues or delays promptlySupplier Performance TrackingMaintain accurate records of orders assigned to each supplierUpdate tracking sheets and internal reporting tools regularlyProvide real-time insights on supplier activity and workload distributionMedia Verification (Photos & Videos)Ensure all required photos and videos are available and properly linked to each orderVerify the accuracy and completeness of media filesReport any missing or incorrect assets immediatelyTools & SystemsWhatsAppWooCommerceGoogle DriveMicrosoft Excel / Google SheetsNotionWhat We OfferFlexible working environment (remote or on-site)Opportunity to grow within a dynamic e-commerce businessCollaborative and fast-paced work cultureExposure to international operations and supplier managementCompensation: Competitive salary, commensurate with experience and qualificationsRequirementsProficient with digital tools and online platformsHighly organized with strong attention to detailReliable, proactive, and solution-orientedAble to work independently and manage multiple tasks efficientlyPrevious experience in e-commerce or operations is an advantage, but not required#J-18808-Ljbffr