Senior Waitress

OverviewWe are currently seeking for dynamic and self motivated Senior Waitress for a restaurant in Abu Dhabi.As a Senior Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:ResponsibilitiesWork in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operationConduct regular training sessions with the assigned team in line with the departmental SOPsMonitor duty schedules for the respective teamEnsure the proper appearance and grooming of assigned employeesWork towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hoursHandle the welcome of arriving guests and their seating through the hostess and take over, if she is not availableMaintain a professional and friendly relationship with the outlet patrons to ensure their well-beingFamiliar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotelContribute to meet and maximize the monthly revenue budget for the respective outletEducation, Qualifications & ExperiencesYou should ideally have a diploma / degree in the hospitality field or with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.The ideal candidate will be a well-presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike while possessing the following additional competencies:CompetenciesUnderstanding Hotel OperationsEffective CommunicationPlanning for BusinessSupervising PeopleUnderstanding DifferencesSupervising OperationsTeamworkAdaptabilityCustomer FocusDrive for Results#J-18808-Ljbffr