Senior Quality Assurance Engineer

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?Then this is the job you're looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi's #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.Key ResponsibilitiesTest Strategy & Planning: Develop, maintain, and execute comprehensive test plans and test cases for new features and bug fixes across web, iOS, and Android platformsManual Testing: Perform in-depth manual testing, including exploratory, functional, Smoke, Sanity and regression testing, to identify and report software defectsTest Automation:Design, develop, and maintain robust and scalable test automation frameworksCreate and execute automated tests for web applications using SeleniumCreate and execute automated tests for mobile applications (iOS and Android) using AppiumIntegrate automated tests into our CI/CD pipelines to ensure continuous quality checksDefect Management: Identify, document, and track software defects in a clear and concise manner, collaborating closely with the development team to ensure timely resolutionProcess Improvement: Proactively identify opportunities to improve our QA processes, tools, and methodologiesRequirementsExperience: 5+ years of experience in software quality assurance, with a significant focus on both manual and automation testingWeb Automation: Hands-on experience with Selenium WebDriver and a strong understanding of web element locators (e.g., XPath, CSS Selectors)Mobile Automation: In-depth knowledge and practical experience with Appium for both iOS and AndroidProgramming Skills: Proficiency in a programming language commonly used for test automation (e.g., Java, Python, JavaScript)QA Methodologies: Strong understanding of the software development life cycle (SDLC) and QA methodologies (e.g., Agile, Scrum, Waterfall). Good knowledge of ITSM process such as Incident Management, CAB, Change Management, Support and SLA would be goodTooling: Experience with bug tracking systems (e.g., Jira), test management tools (e.g., TestRail), and version control systems (e.g., Git). Knowledge of cross device testing, Safari, Chrome, Outlook, Gmail, Apple, Android - understanding complexities of user experience across device and platformsCommunication: Excellent communication skills, both written and verbal, with the ability to articulate technical concepts clearlyProblem‑Solving: Strong analytical and problem‑solving skills with meticulous attention to detailExperience with API testing (e.g., Postman)ISTQB or other relevant professional certificationsITSM qualifications (knowledge of support, hypercare, ticket management, SLAs)Seniority levelAssociateEmployment typeFull‑timeJob functionQuality AssuranceIndustriesIT Services and IT Consulting#J-18808-Ljbffr