Senior IT Support Analyst: Own the Customer Experience

A leading commerce solutions company in Dubai is seeking a Support Analyst who will be the first point of contact for customers and partners. The ideal candidate will have at least 5 years of experience in technical support, a customer-first mindset, and strong communication skills. Responsibilities include managing support tickets to ensure high satisfaction and coordinating resolution efforts with internal teams. This full-time role requires technical affinity, proficiency in English, and prefers knowledge of Dutch or German.#J-18808-Ljbffr