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Senior Clinical Quality and Patient Safety Officer (AL Dhafra Region)
SEHA - Abu Dhabi Health Services Co.
Abu Dhabi, UAEAED 5,000-12,000/moToday
UAEHealthcareFull Time
Skills Required
CommunicationSafety
Job Description
Job DescriptionThe purpose of this role is to support the Clinical Quality and Patient Safety Section to ensure the highest quality of patient care and patient safety across SEHA. As part of the overall Quality Strategy, this involves development and implementation of a healthcare system Clinical Quality and Patient Safety Strategic Plan which reflects SEHA clinical and patient safety priorities and includes frameworks to effectively measure, monitor and improve clinical outcomes.ResponsibilitiesDevelops comprehensive Clinical Quality and Patient Safety ProgramsResponsible to coordinate and support the Region Clinical Quality and Patient Safety Section within the Quality Department. The responsibilities include:As part of the overall Quality Strategy, coordinating the development andimplementation of a Clinical Quality and Patient Safety Strategic Plan which reflects SEHA Corporate clinical and patient safety priorities and includes frameworks to effectively measure, monitor and improve outcomes;Coordinating regional level taskforces to implement quality improvement and patient safety initiatives;Contributing and supporting the Chair of Quality Committee to promote a culture of clinical quality improvement and patient safety, sharing of best practices to drive clinical quality and patient safety improvements and ensure shared learning across the region;Coordinating the development of clinical guidelines, policy and procedures relevant to clinical quality and patient safety priorities;Highlighting clinical quality and patient safety issues on behalf of the Quality Department and make recommendations for corrective action.Researching trends and new approaches for clinical quality and patient safety and advise on implementation of new methodologies.Clinical Quality improvement and patient safetyCoordinating and supporting the development and implementation of a quality measurement framework to identify, assess and mitigate risk and improve clinical quality and patient safety which is standardised and aligned with the major partners and stakeholders e.g. Joint Commission, DoH Muashir, Daman EBRP and SEHA Corporate Quality.Developing and aligning clinical quality and patient safety key performance indicators measurement both internally (i.e. SEHA KPIs) and externally (i.e. DoH Muashir KPIs) to enable benchmarking and improvement;Collaborating with various committees and subject matter expert taskforces to address clinical quality and patient safety priorities through development of clinical guidelines, policy and procedure and support implementation through clinical decision support or other methodologies.Monitoring compliance with performance measures and targets set, comparing against international benchmarks, and identifying improvement initiatives to address deficiencies across the region.Coordinating and supporting the development and implementation action plans related to any deficiencies in regions.Recommending educational initiatives to support quality improvement activity across the region and SEHA e.g. workshops/training on quality and patient safety.Aligning with SEHA Corporate Quality, BI Unit, IT and Health Informatics to facilitate the process for electronic capture of standardized clinical performance measures that cover all aspects of care delivery within and across the region.Recommending educational initiatives to support quality improvement activity across the region e.g. workshops/training on quality and patient safety.SEHA Region Quality Department StrategyParticipating in setting the strategic goals, objectives of the CQPS section in collaboration with relevant stakeholders and ensuring their alignment with the SEHA strategy and the RQD strategy.Participating in the implementation of the CQPS strategic goals and objectives as planned.Administrative ResponsibilitiesLiaising and communicating with other departments, customers, suppliers and other service providersEnsuring that all necessary systems, policies and procedures are in place to satisfy all customer requirements and auditsSupporting the CQPS team in facilitating regular committee and taskforce meetings with representatives from appropriate departments to support work needs.Attending various meetings in SEHA and its regions and act on/communicate instructionsStaying current and up to date on any changes that may affect the efficient delivery of the roleSupporting the CQPS team in identifying quality improvement opportunities within the organizationSupporting the CQPS team in reporting on achievement of targets and identify any actions requiredEscalating issues / concerns to CQPS Section Manager appropriately.Contributing to Team EffortAttending relevant meetingsPromoting effective communication strategies within the team and maintaining interdepartmental liaison where necessaryParticipating in internal & external meetings and discussions as required.Participating in development of unified policies and SEHA region initiatives.Coordina
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