SAP SuccessFactors Consultant

Select how often (in days) to receive an alert:Customizes the system, documents settings, and provides guidelines. They ensure training, system performance, and support SAP HCM/SuccessFactors design and enhancements. Gather requirements, configure, test, and implement changes, with integration knowledge.Key Accountability AreasPrimary responsibility will be to manage and resolve incidents related to the SAP Payroll/Time, SuccessFactors EC ensuring minimal disruptions to HR processes.Receive, assess, and prioritize incident tickets related to SAP Payroll & Time, SuccessFactors modules such as Employee Central.Investigate and diagnose technical issues, functional problems, and data discrepancies reported by end-users.Develop and implement solutions to resolve incidents efficiently and effectively, ensuring minimal downtime.Business Process EnhancementFacilitate the support of SAP HCM / SuccessFactors modules to enhance the client business functionality and overall performance, while maintaining a high degree of customer satisfaction.Customize the respective business area and make sure the system reacts in the manner according to the constraints of the requested use case.Prepare test scripts for testing the configured scenarios; include Unit testing, System Integration Testing and Performance Testing, User Acceptance Testing, Regression Testing, or any client specific software testing.Provide support for critical incidents for smooth business continuity.DocumentationDocument the settings and prepare proper guidelines (Configuration Document) that allow other consultants to do further changes or repair with due efforts.Role AccountabilityAbility to obtain updated soft and technical skills related to the jobTo have a vision and a plan for the career path and how to achieve it.DeliveryPerform the planned activities to meet the operational and development targets as per delivery schedules.Utilize resources effectively to achieve objectives within efficient cost and time.Provide a periodic report formatted by detailing the deviation and execution of planned tasks.Problem-SolvingSolve any related problems arise and escalates any complex operational issues.QualityEnsure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.Business Process ImprovementCoordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.ComplianceComply to related policy and procedures and work instructions.Health, Safety, and EnvironmentEnsure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.Academic QualificationBachelor Degree in Information Mgmt. Sciences & Systems or Any relevant fieldWork Experience4 to 6 YearsTechnical / Functional CompetenciesApplications Development Standards and Procedures#J-18808-Ljbffr