SAP SuccessFactors - Change and Training Manager

Location: Dubai (Onsite)Job Type: ContractContract Duration: 6 Months (extendable)Experience: 8+ yearsRole OverviewWe are seeking a highly skilled Change Management & Training Manager to lead the change, communication, and training agenda for a large-scale payroll implementation program. The initiative will transform payroll operations for 45,000 employees across 15 countries, requiring a professional with expertise in organizational change management, stakeholder engagement, and employee readiness. The successful candidate will play a critical role in ensuring a smooth transition to the new payroll system, driving adoption, and enabling employees, managers, and HR/payroll teams to embrace new processes and technologies.Key ResponsibilitiesChange Management & AdoptionDevelop and execute the overall change management strategy and roadmap for the payroll implementation project.Conduct change impact assessments and stakeholder analysis across multiple geographies and business units.Build and maintain a change network of country champions to drive engagement and adoption at local levels.Define and track change readiness metrics and adoption KPIs.CommunicationsDesign and deliver a structured communications plan to ensure consistent messaging across the organization.Prepare engaging content (emails, newsletters, FAQs, videos, intranet posts) to inform, educate, and inspire employees.Partner with executive sponsors and leaders to cascade key messages and reinforce buy‑in.Training & Capability BuildingLead the design and deployment of training strategy tailored to diverse employee groups (HR teams, payroll staff, managers, and employees).Oversee the creation of training materials, e-learning modules, user guides, and quick reference documents.Coordinate and facilitate train‑the‑trainer sessions and end‑user training.Monitor training effectiveness and continuously improve learning interventions.Collaboration & Stakeholder ManagementPartner with project leads, HR, IT, and payroll subject matter experts to align change activities with project milestones.Act as the bridge between the project team and business units to ensure smooth knowledge transfer.Escalate change‑related risks and propose mitigation strategies.Qualifications & ExperienceBachelor’s degree in Human Resources, Business Administration, Communications, or related field (Master’s preferred).8–12 years of experience in change management, organizational development, or HR transformation, preferably in large‑scale technology or payroll system implementations.Certification in Change Management (Prosci, ACMP, or equivalent) strongly preferred.Experience in designing and delivering training programs in complex, multi‑country environments.Strong stakeholder management skills, with proven ability to influence senior leaders and engage large employee populations.Excellent written and verbal communication skills; ability to create compelling messages for diverse audiences.Strong project management skills; ability to manage multiple priorities in a fast‑paced environment.Key CompetenciesStrategic thinker with a hands‑on approach.Culturally aware and experienced in working with geographically dispersed teams.Empathy, resilience, and strong interpersonal skills.Creative communicator and engaging facilitator.Data‑driven mindset to measure and track adoption and readiness.#J-18808-Ljbffr