Sales Associate – Luxury Retail Perfumes & Cosmetics

Sales Associate ( Retail perfume and Cosmetics )Sales - Responsible for:Meeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and special events/pre-sellsDriving sales through customer clientelingWork with store management to optimize business to businessAchieving assigned sales targetIdentifying and reducing shrinkage in areaCustomer Service - Responsible for:Thanking each customer by name following a purchaseHandling each transaction efficiently and accuratelyProviding a high level of customer service to support Customer Satisfaction Surveys (CSS)Building customer clientele baseRecording and protecting personal identifying customer informationGeneral Responsibilities:Maintain floor and stock areas consistent with store standards in presentation and hygiene requirementsUnpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the departmentEnsuring timely set-up including signage for promotional eventsFollowing procedures for all systems including AIR, counts, markdowns, retickets, inventory control, Maintaining vendor professional dress standards (uniforms) and appearanceCooperating with fellow associates and managementComplying with store policies concerning attendance, tardiness, and associate handbookAccepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriateSkillsMinimum Education & Experience:No education requirementExperience in retail preferredExcellent communication skillsMust be able to work a flexible schedule including evenings & weekends, due to shift rotationPhysical Requirements:Ability to use computer keyboard, standard telephone and other related business equipmentHand manipulation to remove sensor tagsTask demands vary in each department because of the different types of merchandise#J-18808-Ljbffr