Round-the-Clock IT Service Desk Technician

A telecom service provider in Dubai is looking for a Service Desk Engineer. The ideal candidate will analyze and distribute trouble tickets, monitor status resolutions, and provide exceptional customer support. Required skills include strong troubleshooting abilities, excellent verbal and written communication, and proficiency in the HP Service Management tool. Candidates should have 1-3 years of experience in a telecom environment and a Telecom Engineering degree. The position offers a dynamic work environment with 24/7 service availability.#J-18808-Ljbffr