Relationship Manager / Senior Relationship Manager (Business Banking) - Dubai

We have an opportunity for Relationship Managers and Senior Relationship Managers with a leading retail bank client.The position will be responsible for managing the liability portfolio of the branch with emphasis on NTB solicitation along with cross‑sell to existing customer base. The candidate must coordinate with all lines of business to facilitate and provide best‑in‑class service and handle customer issues within a minimum turnaround time. Responsible to achieve assigned budgets and financial targets against set performance evaluation criteria.Job RequirementEnsure compliance of all bank’s policies and proceduresBuild relationship based portfolio and cover all banking requirements of the customer (KYC / AML)Conduct outbound sales calls and proactively identify opportunities within the market to establish lead generation strategiesEnsure achievement of annual targets and shared KPIs with full focus and teamworkMainly responsible to ensure the awareness of UBL products is assigned geographicallyEnsures that all customers receive prompt and courteous service addresses and resolves all client concerns and queriesDevelop and utilize opportunities to increase sales to existing customers maintaining adequate conversion rates and proactive cross‑sellingEnsure completion of tasks assigned by senior managementExperience & QualificationMinimum 5 to 10 years of front‑end banking experience (Retail Banking), preferably in GCCMinimum Bachelor’s in Business Administration, Marketing and Finance & Banking and preferably Master’s in Business Administration, Marketing, Finance & BankingJob Specific SkillsAbility to communicate and interact at all levels within and outside the organization in a meaningful wayMust be an effective negotiator and have a track record of successfully establishing business relationshipsBehavioral SkillsAbility to communicate and interact at all levels within and outside the organization in a meaningful wayMust be an effective negotiatorA track record of successfully establishing business relationships#J-18808-Ljbffr