Receptionist

Primary PurposeWelcoming the first point of contact for clients and visitors.reet visitors and serve as the first point of contact for a business or organization, creating a positive first impression while guiding people to their destination.Key AccountabilitiesGreet visitors professionally, announce their arrival to the appropriate staff, and ensure the reception area is tidy and presentable.Answer, screen, and forward incoming phone calls, take detailed messages, and handle general inquiries in person, via phone, or email.Perform various administrative duties such as filing, scanning, data entry, and photocopying.Manage meeting room bookings and calendars, arrange travel and accommodations, and schedule appointments.Receive, sort, and distribute incoming and outgoing mail and packages.Monitor and order office supplies, keep the reception area well‑stocked and clean, and liaise with facilities staff for office upkeep.Maintain office security by monitoring logbooks, issuing visitor badges, and controlling access to the building.Be responsible for ensuring safety procedures are followed at all times.Perform various administrative and clerical duties such as data entry, filing, photocopying, scanning, and preparing documents or reports.Manage appointment schedules, update calendars, and book meeting rooms.Maintain a clean, tidy, and presentable reception area, including lobby and waiting areas.Answer, screen, and direct incoming phone calls efficiently.Answer inquiries and provide basic company information.Monitor building access, issue visitor passes/badges, and maintain visitor logs.Performs any work requested by the direct manager.QualificationsEducationA diploma in Business Administration or equivalent is the standard minimum requirement.Experience1-2 Years in Same Role .SkillsSpeaking clearly and writing professionally are essential for interacting with visitors and clients and for maintaining records.Providing a positive and helpful experience for all visitors and callers, including handling complaints calmly and empathetically.The ability to build relationships and work well with a variety of people in a friendly and professional manner.Keeping the reception area and administrative tasks tidy and well‑ordered, including managing mail and filing.Handling incoming calls professionally by answering, transferring, and placing calls on hold smoothly.#J-18808-Ljbffr