Receptionist

<div><h3>Primary Purpose</h3><p>Welcoming the first point of contact for clients and visitors.</p><p>reet visitors and serve as the first point of contact for a business or organization, creating a positive first impression while guiding people to their destination.</p><h3>Key Accountabilities</h3><ul><li>Greet visitors professionally, announce their arrival to the appropriate staff, and ensure the reception area is tidy and presentable.</li><li>Answer, screen, and forward incoming phone calls, take detailed messages, and handle general inquiries in person, via phone, or email.</li><li>Perform various administrative duties such as filing, scanning, data entry, and photocopying.</li><li>Manage meeting room bookings and calendars, arrange travel and accommodations, and schedule appointments.</li><li>Receive, sort, and distribute incoming and outgoing mail and packages.</li><li>Monitor and order office supplies, keep the reception area well‑stocked and clean, and liaise with facilities staff for office upkeep.</li><li>Maintain office security by monitoring logbooks, issuing visitor badges, and controlling access to the building.</li><li>Be responsible for ensuring safety procedures are followed at all times.</li><li>Perform various administrative and clerical duties such as data entry, filing, photocopying, scanning, and preparing documents or reports.</li><li>Manage appointment schedules, update calendars, and book meeting rooms.</li><li>Maintain a clean, tidy, and presentable reception area, including lobby and waiting areas.</li><li>Answer, screen, and direct incoming phone calls efficiently.</li><li>Answer inquiries and provide basic company information.</li><li>Monitor building access, issue visitor passes/badges, and maintain visitor logs.</li><li>Performs any work requested by the direct manager.</li></ul><h3>Qualifications</h3><h3>Education</h3><p>A diploma in Business Administration or equivalent is the standard minimum requirement.</p><h3>Experience</h3><p>1-2 Years in Same Role .</p><h3>Skills</h3><ul><li>Speaking clearly and writing professionally are essential for interacting with visitors and clients and for maintaining records.</li><li>Providing a positive and helpful experience for all visitors and callers, including handling complaints calmly and empathetically.</li><li>The ability to build relationships and work well with a variety of people in a friendly and professional manner.</li><li>Keeping the reception area and administrative tasks tidy and well‑ordered, including managing mail and filing.</li><li>Handling incoming calls professionally by answering, transferring, and placing calls on hold smoothly.</li></ul></div>#J-18808-Ljbffr