Quality & Customer Experience Lead - Municipal Services

A leading consultancy firm in Ras Al Khaimah is seeking a Quality Manager Customer Experience to enhance service excellence across municipal operations. The role requires a multidisciplinary background, preferably with engineering quality management experience. The successful candidate will lead improvement projects, collaborate with senior leadership, and drive customer satisfaction. Candidates must possess a Bachelor's in a related field and have 10+ years of relevant experience. Arabic proficiency is preferred, especially for those with government experience in the UAE.#J-18808-Ljbffr