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Loss prevention officer (arabic speaker)

Anantara Hotels & Resorts

Doha, QatarQAR 5,250-12,600/moToday
QatarHospitality & TourismFull Time

Skills Required

Customer ServiceElectricalSafety

Job Description

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.Banana Island Resort Doha by Anantara is a crescent of golden beach and over‑water villas just off the coast of downtown Doha. Accessible by private catamaran, it offers an escape for family adventures, ocean thrills or serene spa bliss.Enjoy an alcohol‑free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.Job DescriptionGeneral Duties and ResponsibilitiesGuard and protect all hotel property, car parking, information, documentation, material, building and equipment from unauthorized access, theft or sabotage.Develop, maintain and document a training plan. Conduct formal job task analysis and use it to develop the plan with the advice and approval of the Property Loss Prevention/security department.Document training and certification of security officers or other team members in the skills, concepts and other requirements as outlined in the contract.Respond to and provide assistance to Property Loss Prevention corporate security, loss prevention team members, employees, visitors and emergency response personnel involving security and safety related situations, demonstrating common sense and good judgement, and in compliance with Property Loss Prevention policies and procedures.Comply with additional responsibilities set forth in special orders, manuals and procedures issued by the Corporate Office of Property Loss Prevention.Collaborate with Property Loss Prevention security and assist law enforcement agencies in connection with crimes committed, including maintaining the scene to protect possible evidence in accordance with established procedures.Assist in the conduct of inquiries related to losses and thefts of site and personal property, employee misconduct and other security related incidents. Document and report findings to the Property Loss Prevention/security team supervisor on site and write an incident report.Assist in big events and festivals organized by the property.Security Systems Monitoring and ResponseRespond to all alarm conditions and monitor security alarms, intrusion detection systems and other protection devices or equipment as detailed in hotel/resort policies.Monitor the fire protection system and ensure that in the event of a fire, access by the fire department is not restricted. Stay trained and familiar with evacuation procedures.Monitor building and car park conditions and alarm systems such as gas, fire, heating, ventilation and air conditioning. Report unusual occurrences as required by post orders to security supervisors.Submit work orders or report to site/property security supervisor as appropriate to initiate repairs.Inspect the CCTV system using a proper checklist for each camera zone and report any deficiency.Operate the command centre and issue visitor passes following site safety and security policy and procedure.Inspect the fire suppression system and fire extinguishers on a daily basis or as assigned and submit reports to site/property security management and engineering.Access/Egress/PatrollingEnforce all access control procedures through identification of personnel and visitors, controlling entrances and exits.Enforce control gate pass over removal of property, documents or equipment as identified by site/property management.Immediately report incidents involving persons attempting to gain unauthorized access to the facility.Conduct routine and random patrols throughout the sites at different zones, varying routes to avoid patterns.During patrol, act as trained security staff and drive safely only on designated routes.Conduct perimeter patrol using the guard tour system PROXYPEN or any patrolling system and submit work orders to property security supervisor and engineering when necessary.Assist guests/visitors as customer service staff and provide directions.Inspect all site buildings and facilities after closing hours, ensuring all doors are locked and secured.Detect all trespassers or persons attempting unauthorized access to restricted areas such as electrical rooms, offices, car parking, restaurant, gift shops, swimming pools, public toilets, First Aid centre and prayer rooms.Hand out day passes to visitors and complete the required paperwork.Question and check ID as instructed by site/property management.Monitor all delivery vehicles and suppliers accessing the site.Admit only authorized personnel to the facility during and after normal working hours.Report and halt any contractor