Logistics Coordinator

Industry: Fragrance and Packaging (Perfume & Cosmetics)Location: Sharjah United Arab EmiratesType: Full TimeRole OverviewWe are looking for a highly organized Logistics Coordinator to manage our supply chain operations ensuring efficient procurement, distribution and logistics while maintaining effective communication with customers.Key Responsibilities: Supply Chain & Logistics ManagementCoordinate logistics activities: procurement inventory management distribution and transportation.Ensure timely delivery of products from suppliers to clients.Collaborate with suppliers, vendors and internal teams to maintain supply chain efficiency.Track shipments using SAP Logistics and resolve any issues.Customer Care & CommunicationServe as the point of contact for customers regarding their orders and service needs.Communicate delivery timelines and address potential issues transparently.Resolve complaints professionally and promptly.Collaboration & CoordinationWork closely with sales, production and finance departments for smooth operations.Coordinate with sales and marketing teams to optimize order fulfillment.Data Analysis & Process ImprovementAnalyze logistics data to identify improvement areas.Implement solutions for operational efficiency and cost‑effectiveness.Inventory & Order ManagementMonitor inventory levels and manage procurement schedules using SAP Logistics.Maintain accurate records of orders and deliveries.Event Coordination & SupportAssist in logistics for trade shows and events ensuring all logistics aspects are managed efficiently.Qualifications & Experience - Mandatory ExpertiseProven experience in logistics coordination and customer service.Hands‑on experience with SAP Logistics, CRM and ERP systems.Experience RequiredMinimum 5 years in a logistics or supply chain role, preferably in the luxury or fragrance sector.Educational BackgroundBachelor's degree in Logistics, Supply Chain Management, Business Administration or related field.Certification in SAP Logistics is a plus.Skills & KnowledgeStrong understanding of logistics management and inventory control.Proficient in SAP Logistics or similar ERP systems.Excellent communication and problem‑solving skills.Familiarity with luxury industry standards is an advantage.Bonus SkillsExperience in the luxury goods or fragrance industry.Knowledge of event coordination for trade shows or corporate events.Fluency in English; Arabic is a plus.Key CompetenciesExceptional customer service focus.Strong communication skills with stakeholders.Effective issue resolution capabilities.Highly organized with the ability to prioritize tasks.Proactive in seeking process improvements.Behavior and CulturePromote continuous improvement and lead by example.Foster strong communication and negotiation skills for relationship management.Encourage teamwork and a customer‑centric approach.Maintain organization while being adaptable to changes.Ability to work independently under pressure and manage staff effectively.Why Join UsBe part of an innovative company in fragrance and packaging design.Work on exciting projects for global brands.Collaborate with a passionate team in a dynamic environment.Opportunities for professional growth within the industry.#J-18808-Ljbffr