Learning and Development Manager

We are seeking an enthusiastic and innovative Learning and Development Manager to join our team in Dubai United Arab Emirates. As a key member of our organization you will be responsible for designing implementing overseeing comprehensive training programs and support T&C operations. This role is vital to driving Accors brand standards by nurturing talent ensuring compliance and fostering a culture of continuous learning and inclusion.ResponsibilitiesCreate and execute the companys training plan and budget in alignment with organizational objectivesConduct annual training needs assessments and collaborate with department managers to identify skill gaps and development opportunitiesDesign facilitate and evaluate engaging training programs for employees at all levelsEstablish and maintain partnerships with industry associations external training providers and academic institutionsDevelop and manage a centralized learning resource library including digital and print materialsImplement and maintain a user-friendly learning management system (LMS) to track training activities and participant progressCoordinate new hire orientation programs and assist with the integration of new employeesStay current with industry trends and best practices in learning and developmentPrepare and present comprehensive training reports to senior managementCollaborate with T&C and other departments to align training initiatives with company-wide strategiesMeasure and evaluate the effectiveness of training programs making data-driven improvements as neededDevelop and implement succession planning strategies to support organizational growth and talent retentionCreate and manage mentorship programs to foster employee development and knowledge transferDesign and deliver leadership development programs for emerging and existing leaders within the organizationImplement innovative learning technologies and methodologies such as microlearning and gamification to enhance engagement and knowledge retentionSupport the Director of T&C with recruitment coordination staff onboarding employee records management attendance tracking and T&C compliance.Assist in employee relations by responding to queries facilitating communication and escalating issues when needed.Help administer performance management processes including performance reviews and disciplinary actions.Manage T&C administrative tasks such as payroll coordination benefits support contract renewals and compliance reporting.Collaborate with the Director of T&C on employee engagement retention initiatives and talent planning.Partner with hotel leadership and the Director of T&C to align learning and T&C activities with operational objectives and company culture.Support diversity equity and inclusion efforts in all training and HR initiatives.Represent the hotel in T&C and L&D forums or external training events as required.Maintain awareness of hospitality labor laws and best practices to ensure policy compliance.QualificationsBachelors degree in Human Resources Organizational Development or a related fieldProven experience as a Learning and Development Manager preferably in the hospitality industryStrong knowledge of adult learning principles and instructional design methodologiesExcellent facilitation and presentation skills with the ability to engage diverse audiencesProficiency in learning management systems (LMS) and e-learning authoring toolsDemonstrated ability to create and manage training budgetsStrong analytical and project management skillsExperience in conducting training needs assessments and developing targeted learning solutionsExcellent interpersonal and communication skills both written and verbalAbility to build and maintain positive relationships with stakeholders at all levelsFamiliarity with performance management processes and their integration with learning and developmentCreative problem-solving skills and a proactive approach to challengesFlexibility to adapt to changing priorities and deadlinesStrong organizational skills with attention to detailProficiency in Microsoft Office Suite and data analysis toolsAdditional InformationWhat is in it for you:Employee benefit card offering discounted Accor rates worldwideLearning programs through our academiesOpportunity to develop your talent and grow within your property and across the worldAbility to make a difference through our corporate social responsibility activities like Planet 21Remote WorkNoEmployment TypePart-time#J-18808-Ljbffr