IT Service Desk Analyst - Growth & ITIL-Driven Support

A leading Free Zone Community in Dubai is looking for a Service Desk Analyst to provide first-line IT support. The candidate will manage Level 1 support via various channels and focus on resolving common IT issues while ensuring quality ticketing. The role requires knowledge of ITIL v4 principles and strong communication skills. Benefits include 24 annual leave days, medical insurance options, and opportunities for professional development.#J-18808-Ljbffr