International Solutions Engineer

OverviewGlobal restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtimes software is used today in over 150000 locations across 100 countries by the worlds top restaurant and foodservice operators. Customers including Chipotle Culvers Dominos Dunkin Five Guys and P.F. Changs rely on our top-ranked platform which now includes Zenput to manage inventory staff scheduling learning and development food safety operational tasks and audits.About the roleAs a Solutions Engineer II you will play a critical role in the success of our organization by supporting our Gulf Cooperation Council (GCC) sales team with aligning Crunchtimes solutions to meet the business needs of our customers. You will be responsible for the technical evaluation of our solution including deep discovery to understand each customers goals challenges and business pain collaborating with sales and leadership on strategy and presentations and developing creative story-based product demos that are tailored to each customer and focused on the value that our solution brings to the customer. The Solutions Engineer II is an individual who is self-motivated enjoys working in a team-selling environment and is eager to make a positive impact.What youll do as a Solution EngineerPartner with Account Executives to understand customers needs and requirements and develop a strategy to position Crunchtimes solutions to meet those needsPrepare and deliver technical presentations tailored to the business needs and goals of existing and prospective customersProvide a deep level of product knowledge and skillfully answer technical and functional product questions as part of the sales cycleDeliver tailored solution demonstrations geared towards the prospects current pain and future state valueLead technical discussions around enterprise architecture including integration strategiesWork closely and collaborate with cross-functional teams including sales product management marketing and customer successPrepare and communicate responses to RFPsSupport Marketing events including webinars conferences and trade showsWhat were looking forPrevious experience in pre-sales as a solution or sales engineerExceptional verbal and written communication skills including the ability to build and deliver compelling presentations including written oral and presentationStrong leadership skills leveraged to own and lead all technical aspects of the sales process.Experience working within sales methodologiesAbility to simultaneously manage multiple accounts and opportunitiesMotivated positive professional and enthusiastic attitudeTrack record of successful sales performanceMinimum of 3 years of professional experienceTravel as necessary including internationalNative level language fluency in both Arabic and EnglishBachelors DegreeNice to havesPrevious experience supporting cloud sales in the hospitality industryExperience with Inventory Management ERP LMS and/or operations execution solutionsExperience with the Demo2Win or other solutions engineering methodologiesTechnical skills including basic programming in web-based technologiesWhat youll getAll statutory UAE employee benefits provided via Ripplings EORFlexible PTO10 weeks of paid parental leavePaid UAE public holidays plus additional company-wide holidaysPrivate medical insuranceDental and vision benefitsEqual Employment Opportunity StatementAt Crunchtime we are an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation gender identity or expression national origin age disability veteran status or any other characteristic.We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company we believe that our diverse employee population enriches our work environment.Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you dont meet all the qualifications because we believe unique experiences and perspectives make us a stronger team.Required Experience: Intern#J-18808-Ljbffr