Install Technician, Infrastructure Delivery, AWS

OverviewInstall Technician, Infrastructure Delivery, AWS – Job ID: 3199150 | Amazon Data Services Emirates LLC DWC-Branch (Dubai South FZ Branch)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing capacity at the lowest possible cost for our customers. AWS fosters an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS has an exciting ID Install Technician opportunity in Dubai. We are seeking a technical professional interested in joining an elite team and learning the skills necessary to build and scale one of the world\'s largest information system infrastructures. We are expanding our infrastructure team and are looking for a Network Technician.You will be part of the Infrastructure Delivery (ID) team, delivering AWS installation and deployments in AWS Cloud regions. You will work closely with internal customers, external vendors, and coordinate regional resources to facilitate smooth project execution in collaboration with Technical Program Managers.AWS is committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.Key job responsibilitiesDeliver sustainable and repeatable solutions and processes with continuous improvement in mind.Work closely with Capacity Engineering & Technical Program Manager teams to ensure fast, smooth rollout of new designs and products.Install, configure and support Data Center equipment including racks, routers, servers, switches using provisioning portals.Lead network and committee projects & collaborate with a variety of stakeholders to remove project obstacles.Manage work and priorities through ticketing system and workflow.Install and patch network cabling of various types and lengths while demonstrating knowledge of fiber optic and network cabling, labeling, and AWS standards.Handle heavy equipment (move and lift computer equipment up to 50lbs).Perform root cause analysis of equipment failures. Diagnose hardware and network problems followed by basic replacement of damaged or faulty equipment and devices.A day in the lifeA day in the life of an ID Install Technician is exciting and varies with a range of responsibilities, including patching fibre connections and troubleshooting link issues using internal applications, especially when spanning across separate data centers in different regions.We also handle hardware installation in racks, device configuration and upgrades, and execute scripts. Collaboration with multiple teams is crucial while working on projects as we maintain regular progress updates. We have access to internal systems to keep data up-to-date and use internal resources to dive deep and continue learning.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed, we encourage candidates to apply. If your career is just starting, hasn\'t followed a traditional path, or includes alternative experiences, don\'t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate — customers from startups to Global 500 companies trust our robust products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should not come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureOur employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including CORE and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar. You’ll find knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a well-rounded professional.Basic QualificationsBachelor\'s degree in Information Technology, Computer Science, or a related fieldExperience with computer networking and Linux operating systemsCan lift and rack equipment up to 40 poundsExperience with computer hardware troubleshooting and repairPreferred