HVAC Service Program Manager, EMEA

What You Will DoLead and program‑manage the development, launch, activation, and enablement of Service Growth Initiatives across EMEALA by collaborating closely with Service, Operations, and Sales leaders at regional, country, and branch levels.Track, analyze, and report individual country performance on growth initiatives, ensuring progress toward EMEALA and country‑level growth targets.Represent the region in regular cadence meetings, clearly presenting the status, progress, and outcomes of all assigned programs.Facilitate discussions with EMEALA service leadership and regional/country teams to identify root causes of underperforming KPIs and drive corrective actions.Execute best‑in‑class program management practices, including cadence planning, impact tracking, and structured problem solving.Deliver value‑added analytics using tools such as Excel and Power BI to support informed decision‑making and accelerate service growth.How You Will Do ItWork cross‑functionally with senior stakeholders across regions, functions, and branches to ensure alignment, timely delivery of program milestones, and achievement of growth outcomes.Apply strong analytical and critical‑thinking skills to synthesize business performance data, identify trends, and proactively address issues.Use structured program management methodologies to coordinate deliverables, monitor progress, and maintain high visibility of all initiatives.Communicate effectively—both verbally and in writing—to diverse audiences, ensuring clarity, transparency, and actionable insights.Leverage advanced Microsoft Office skills and analytical tools to build dashboards, reports, and performance summaries that support strategic decisions.Maintain resilience and attention to detail while managing multiple priorities in a fast‑paced environment.What We Look ForStrong business acumen and understanding of organizational challenges.Excellent critical‑thinking, analytical, and problem‑solving abilities.High attention to detail, ability to work under pressure, and strong personal resilience.Exceptional communication skills; bilingual proficiency is an advantage.Experience with large‑scale organizational change initiatives is preferred.Familiarity with best‑in‑class program management tools and practices.Engineering or technical background in the building industry.Bachelor’s degree required; Master’s degree preferred.Advanced proficiency in Microsoft Excel, Word, and PowerPoint.#J-18808-Ljbffr