Head of Payment Operations

OverviewAbout RemotePassRemotePass is a global fintech and workforce management platform that helps companies hire, manage, and pay distributed teams in compliance with local regulations across multiple countries. We work with fast-growing startups and scaleups, partnering closely with founders, executives, and investors to support international growth.About The RoleWe're looking for an entrepreneurial and execution-driven Head of Payment Operations to lead all aspects of Remotepass's fintech stack; including payments, cards, and future financial products. You'll define and implement our fintech roadmap, drive product innovation, manage strategic partnerships, and ensure world-class reliability and compliance. You'll collaborate closely with Product, Engineering, and Compliance to deliver scalable and efficient financial systems that support thousands of global users and empower our next phase of growth.ResponsibilitiesDefine and execute the overall fintech strategy, roadmap, and operating modelLead fintech product development across payments (pay-ins/pay-outs), cards, and future productsBuild and manage strategic partnerships with banks, PSPs, and fintech infrastructure providersNegotiate commercial terms and identify opportunities for innovation and cost optimizationDevelop scalable operations for payment execution, reconciliation, vendor management and risk managementPartner with Compliance and Legal to ensure adherence to AML, licensing, and regulatory frameworksOversee analytics and P&L across all fintech products; use data to drive performance improvementsPartner with Product and Engineering to automate processes, launch new fintech capabilities, and improve user experienceEnsure reliability, resilience, and operational integrity of all payment systems and infrastructure (business continuity, disaster recovery, SLA monitoring)Build, lead and mentor the fintech/payments team, set objectives, monitor performance, cultivate a culture of operational excellence, innovation and accountability.Requirements8+ years of experience in payments/fintech operations and product, including global pay-ins/pay-outs, wallets, cross-border flowsDemonstrable track record of building and scaling fintech or payments programs (including vendor partnerships, cost optimisation, metrics that improved performance)Deep understanding of payments ecosystem (PSPs, acquirers, issuing processors, payout networks, FX, settlement), regulatory/licensing frameworks (AML, KYC, payments licence regimes)Experience negotiating and managing relationships with financial institutionsExcellent analytical, commercial, and strategic thinking skillsDeep familiarity with compliance, risk, and licensing in fintechTrack record of building and leading high-performing teamsBenefitsFully remote, work from anywhereCompetitive compensation and performance-based bonusStock options and premium health insuranceOpportunity to shape the fintech backbone of a fast-growing global company#J-18808-Ljbffr