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Guest Relations Officer UAE National

AccorHotel

Abu Dhabi, UAEAED 5,000-12,000/moToday
UAEHospitality & TourismFull Time

Skills Required

ExcelCommunicationCustomer Service

Job Description

Deliver excellent service from check in to check out and everywhere in between.Be the first point of contact for guests and visitors.Be responsible for completing a wide variety of front office tasks which will ensure every day is different.Provide guests and visitors with local information from your vast array of knowledge regarding the neighborhood attractions and amenities.QualificationsMinimum experience of two years in a similar role in 5-star Luxury Hotel.Knowledge in MS Office and Opera system.The ability to work under pressure multitask and think on your feet to quickly resolve issues is required.Strong verbal and written communication skills and pride in personal presentation.A people person who is able to make genuine connections with their colleagues and guests.A genuine passion for customer service with a strong focus on always making our guests feel welcome during their stay.Additional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract recruit and promote diverse talent.Remote WorkNoEmployment TypeFull-time#J-18808-Ljbffr