Front Office Team Leader

OverviewAs a Front Office Team Leader you are responsible to provide professional and customer focused service to our guests ensuring that their stay will become a memorable experience. You are a key representative of our hotel and brand and as such you will need to anticipate guest needs and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs ensuring their delight with their experience.QualificationsShould be holding a degree in hospitality management and/or related fieldMinimum two (2) years experience in Front Office preferably with demonstrated leadership skillsGood English communication skills additional languages would be an advantagecustomer driven and extremely proactivePersonable and with excellent grooming standardsExperience fostering collaboration in diverse multicultural teams preferredRemote WorkNoEmployment TypeFull-time#J-18808-Ljbffr