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Front of House Lead & Server Roles – Grow with Us
Joud Coffee
Abu Dhabi, UAEAED 4,000-10,000/moToday
UAEHospitality & TourismFull Time
Skills Required
CommunicationArabicEnglish
Job Description
We’re growing and expanding our Front of House team with people who are experienced, energetic, and proud of great service.We’re hiring for two rolesFront of House SupervisorWaiter / WaitressIf you’re hospitality-first, calm under pressure, and serious about service details—this is for you.1) Front of House SupervisorRole OverviewYou’ll lead shifts end-to-end, coach the team, and keep service smooth, fast, and guest-focused.Key ResponsibilitiesLead daily shifts: opening, service flow, and closing routinesRun the floor: seating, table turns, cleanliness, timing, and guest recoveryCoach and guide the team on menu knowledge, service steps, and upsellingHandle guest issues professionally and quicklyCoordinate with BOH/bar to keep ticket flow and pickup timing consistentEnsure SOPs are followed (hygiene, cash handling, checklists, standards)Maintain grooming, discipline, and a strong service culture on shiftRequirements3+ years in hospitality/service with supervisor/shift lead experienceStrong table service fundamentals and confident guest communicationComfortable with POS and basic end-of-shift checksStrong English (Arabic is a plus)Flexible with weekends and peak hours2) Waiter / WaitressRole OverviewYou’ll deliver standout table service: warm welcome, accurate ordering, smooth timing, and a clean station—especially during busy periods.Key ResponsibilitiesWelcome guests, guide them through the menu, and take accurate ordersDeliver food/beverages with correct timing and presentationCheck back, anticipate needs, and resolve issues earlyUpsell naturally: best-sellers, add-ons, and pairings (helpful, not pushy)Keep your station clean, organized, and guest-ready at all timesCoordinate with BOH/bar for smooth service and correct pickupsFollow SOPs, hygiene standards, and grooming requirementsRequirements1–3+ years waiter/waitress experience in café/restaurant serviceHospitality mindset: warm, respectful, and guest-focusedStrong English (Arabic is a plus)Fast, organized, calm under pressure, and a team playerFlexible with weekends and peak hoursWhat we value (for both roles)Hospitality > attitude > egoStrong standards, cleanliness, and attention to detailTeamwork, accountability, and reliabilityA genuine desire to make guests feel looked afterWhat you’ll getA standards-led environment with training and clear expectationsGrowth opportunities as we expandCompetitive package (based on experience)A professional, respectful team cultureHow to applyApply with your CV and include:Role you’re applying for (Supervisor or Waiter/Waitress)Current location + notice periodBrief summary of your most recent hospitality experience#J-18808-Ljbffr
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