DevOps Support Engineer

DevOps Support EngineerJob Type: Full-timeWork Mode: Onsite (Candidates outside UAE must be willing to relocate)Role OverviewThe DevOps Support Engineer provides operational support for cloud infrastructure, CI/CD pipelines, container platforms, and AI workloads. The role focuses on maintaining platform stability, troubleshooting deployments, monitoring environments, and responding to infrastructure incidents.Key ResponsibilitiesSupport cloud infrastructure including subscriptions, networking, and access controlMonitor GPU clusters, container environments, and AI runtime systemsTroubleshoot deployment failures across Sandbox, Staging, and Production environmentsMonitor CI/CD pipelines and resolve build or deployment issuesSupport version control workflows and release rolloutsMonitor GPU utilization, memory usage, and AI inference performanceTroubleshoot API gateway routing, throttling, and authentication issuesSupport integrations with enterprise platforms such as Microsoft 365, SharePoint, Teams, Oracle, and JiraMonitor system metrics including CPU, GPU, memory, storage, and logsAct as first responder for infrastructure and platform incidents (P0–P3)Perform incident triage and elevate complex issues to engineering teamsSupport Kubernetes clusters and Docker container environmentsMaintain infrastructure runbooks, troubleshooting guides, and RCA documentationRequired SkillsExperience with cloud platforms such as Microsoft Azure, Amazon Web Services, or Google Cloud PlatformExperience supporting container environments using Kubernetes and DockerFamiliarity with CI/CD tools such as Azure DevOps, GitHub Actions, or JenkinsExperience with monitoring tools including Azure Monitor, Dynatrace, or GrafanaUnderstanding of networking, IAM, API gateways, and infrastructure monitoringFamiliarity with Infrastructure-as-Code tools such as TerraformExperience4–7 years of experience in DevOps, Cloud Operations, Platform Support, or SRE rolesExperience supporting containerized or AI workloads preferredExperience working in regulated or government environments is a plusArabic language skills are an advantage#J-18808-Ljbffr