Delivery Manager (Aggregator Experience)

<div><ul><li>Own and manage relationships with all delivery platforms (Hunger, Jahez, Keeta, etc.)</li><li>Negotiate commercial terms, commissions, visibility, and campaigns</li><li>Ensure optimal brand positioning, listing quality, and menu performance across all platforms</li><li>Identify growth opportunities and protect margin across aggregators</li></ul><h3>2. Daily Performance&Commercial Control</h3><ul><li>Monitor daily sales performance across all brands and platforms</li><li>Track and optimize:</li><li>Analyze and control:</li><li>Customer compensation and refunds</li><li>Build a strong<b>daily/weekly dashboard</b>covering:</li><li>Variance vs target</li></ul><h3>3. Campaigns&Growth Planning</h3><ul><li>Plan and execute<b>monthly campaigns and promotional calendars</b>aligned with brand strategy</li><li>Balance<b>sales growth vs profitability</b>(ROI-driven approach)</li><li>Work closely with marketing to:</li><li>Launch targeted campaigns</li><li>Optimize visibility and ranking</li><li>Drive customer acquisition and repeat business</li></ul><h3>4. Operational Excellence&Execution</h3><ul><li>Ensure seamless coordination between delivery operations and store teams</li><li>Improve:</li><li>Order preparation time</li><li>Order accuracy</li><li>Identify operational gaps impacting delivery performance and lead corrective actions</li></ul><h3>5. Data, Reporting&Insights</h3><ul><li>Own delivery performance reporting at<b>brand and portfolio level</b></li><li>Provide actionable insights on:</li><li>Aggregator performance</li><li>Translate data into<b>clear actions that improve EBITDA and efficiency</b></li><li>Strong commercial mindset with focus on<b>unit economics&profitability</b></li><li>Deep understanding of<b>aggregator ecosystem in KSA/GCC</b></li><li>Data-driven decision making (comfortable with dashboards&analytics)</li><li>Negotiation and stakeholder management skills</li><li>Ability to operate in a<b>fast-paced, multi-brand environment</b></li><li>Strong ownership mindset with hands-on execution</li></ul></div>#J-18808-Ljbffr