Customer Support Officer - UAE National

Role: Customer Support Officer - UAE NationalEmployment Type: PERMClient Industry: Banking ServicesContract Duration: PermanentLocation: Dubai, UAEStart Date: Immediate JoinersKey ResponsibilitiesRespond to customer inquiries regarding accounts, transactions, and banking services through phone, email, or in-person interactions.Resolve customer issues and complaints efficiently and professionally, ensuring a positive experience and customer satisfaction.Assist with account services, including opening, closing, updating information, and processing service requests like card replacements or PIN resets.Provide guidance on banking products, helping customers understand and choose suitable services such as loans, savings accounts, and digital banking tools.Maintain accurate records of customer interactions, ensuring proper documentation for compliance and follow-up.SkillsRequirementsUAE National with a valid Family BookStrong communication and interpersonal skills – both in Arabic and EnglishBachelor’s degree in any major#J-18808-Ljbffr