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Cluster Sales Manager

Hilton

Dubai, UAEAED 10,000-25,000/moToday
UAEHospitality & TourismFull Time

Skills Required

ExcelErpCommunicationLeadershipCustomer Service

Job Description

What are we looking forA ClusterSales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsStrong leadership skills whereas it is evident that you can effectively manage and motivate a team to perform beyond expectationsStrong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challengesExcellent selling capabilities and the ability and desire to coach selling techniques to Team MembersExcellent organisational and planning skillsExperience in a similar role with a proven track recordIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of local marketKnowledge of hospitalityPassion for sales and for achieving targets and objectivesDegreelevel qualification in a relevant field would be advantageousDriving LicenseWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!EOE/AA/Disabled/VeteransA Cluster Sales Managermanages the hotel sales and marketing plans by recommending growth efforts monitoring progress and ensuring that the hotel is competitively positioned within the local marketplace.What will I be doingAs Cluster Sales Manager you will be responsible for working closely with the Senior Management. An Cluster Sales Manager will work to develop the sales group and groom a highperforming sales team. Specifically you will be responsible for performing the following tasks to the highest standards:Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segmentsWork closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional supportContribute to the development of company sales and marketing initiatives by recommending implementing and monitoring appropriate local activityOrganise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential GuestsProduce accurate and timely reports that meet the needs of the hotel and the management companyPrepare and present on a monthly basis the contribution focus and activity of the proactive sales team to the hotel owners and senior management teamCooperate with other departments in the hotel particularly Reservations and the Banqueting Department to create an exceptional Guest experience and build strong comprehensive sales programsContribute to relevant management meetings to develop and implement sales and marketing initiativesPrepare company contracts for the hotel in accordance with current business and pricing conditionsMonitor offers options and discounts for repeat bookings for groups congresses and seminars in close cooperation with the Group CoordinatorRequired ExperienceManager#J-18808-Ljbffr