Client Retention Specialist

Who we areVentures ONSITE () a product by Ventures Middle East is a subscription based platform utilized as a business development tool providing accurate and detailed information on completed on-going and future construction projects.Ventures Onsite is currently looking to hire an Account executive (Sales).Scope of work:To drive successful utilization of the product and deliver continued value to the clients and drive long term account satisfaction and growth.Roles and ResponsibilitiesServe as the primary point of contact for customersDriving high customer satisfactionConduct regular business reviews with clients.Maintain regular meetings and check-ins with clients to ensure customer satisfactionAnticipate customers requirements and possible challenges - make our customers successful!Achieve and exceed monthly and annual targets Maintain high renewal rates aligned with the targets.Prepare and educate customers on new features / services.Work with customers to design and implement a success plan aligned with Ventures Onsite philosophy and product capability whilst ensuring tailored to our customers business objectives and strategy so that the platform provides continued value to the customer and drive long-term account satisfaction and growth.Cross sell other product offerings from Ventures Middle East.Contribute to the development of company goals growth and profitability targets by being an active member of the Ventures Onsite team and cultureWhat Were Looking ForAt least 1-2 years of sales and account management experienceBachelors Degree in similar fieldExcellent Communication skillsUnderstanding the Construction & Energy Sector or SAASExcellent knowledge of Microsoft Office applications including Outlook Word Excel and PowerPointExpertise in territory management and organizationExcellent verbal and written communication skillsExceptional organizational skillsStrong Client Servicing principleWhat we offer:Competitive compensation and benefitsStrengths-based engagement-focused and performance-oriented cultureWorld-class leaders who support position empower and engage#J-18808-Ljbffr