Bilingual it helpdesk engineer – arabic/english (24/7)

A technical support company in Doha, Qatar is seeking an experienced IT Helpdesk professional. The bilingual role requires proficiency in Arabic and English, along with a bachelor's degree in an IT-related field and over 5 years of relevant experience. Candidates must hold an ITIL certification and have experience with the SMAX Ticketing System. This position involves responding to user inquiries, providing remote and on-site support, and maintaining a detailed knowledge base and device inventory.#J-18808-Ljbffr