Automotive Service Advisor

Company DescriptionSellAnyCar.com is a leading online car buying and selling platform in the UAE, offering a fast, convenient, and hassle-free way for individuals to sell their cars. Founded in 2013, the company provides free car valuations, instant offers, and same-day payment, making it one of the most trusted automotive tech companies in the region. With multiple branches across the UAE, SellAnyCar.com is known for its transparency, customer service, and innovative digital solutions that simplify the car selling process.Job DescriptionGreet customers and assess their vehicle service needs in a professional mannerPrepare detailed job cards and coordinate with techniciansExplain repair processes, timelines, and cost estimates clearlyFollow up on service progress and provide updates to customersPerform quality checks and ensure customer satisfaction post-serviceMaintain records using DMS or CRM toolsCoordinate vehicle pickup/drop-off and occasionally travel to different Emirates for service supportQualificationsValid UAE Driving License (mandatory)Willingness to travel across Emirates2+ years of experience in a Service Advisor role within the UAE automotive industryKnowledge of CRM systemsStrong communication and customer service skillsFluent in English; Arabic is an advantageAdditional InformationWhat We OfferPerformance-based incentivesTraining and development opportunitiesA supportive and fast-moving work environment#J-18808-Ljbffr