Associate Director - HR Workplace Conduct & Support

Main PurposeLead the Workplace Conduct & Support section to ensure fair, consistent, and compliant management of employee relations and workplace conduct. Ensure policies, training, and risk mitigation approaches enable a culture of integrity and accountability, supporting organizational resilience and alignment with legal and ethical standards.Scope/ResponsibilitiesEmployee Relations ManagementPlan and manage the intake, investigation, and resolution of employee grievances, complaints, and allegations, ensuring confidentiality and adherence to organizational protocolsImplement and oversee case assignment and escalation processes, ensuring complex or high‑risk matters are addressed according to established proceduresDelegate and track investigation activities for level 1 cases and oversee formal investigations for level 2 cases, reviewing evidence collection, reporting, and recommended actions for procedural integrity and complianceOptimize the employee relations tracker as a central governance and compliance tool, ensuring case records are complete, auditable, and leveraged for regulatory reporting, leadership insight, and robust risk monitoringAssess trends and patterns in employee relations data to inform decisions, drive continuous improvement, and proactively address conduct and morale challengesPolicy & ComplianceManage the drafting, review, and revision of employee handbooks and workplace policies, facilitating legal compliance and clear communication of expectationsImplement processes to enforce policy compliance, resolving gaps and recommending measures to uphold standardsTrack and report compliance metrics and audit results, supporting strategic compliance oversightCoaching and TrainingManage delivery of training programs on HR policies and risk mitigation to ensure consistent understanding and applicationFacilitate ongoing training needs assessments to identify gaps and recommend enhancements and cross‑functional initiatives based on feedback and emerging risk trends to drive workforce readiness and mitigate potential risksOversee communication and adoption of compliance and conduct standards, maintaining a culture of awareness, accountability, and ethical behaviorRisk MitigationAssess and manage identification of HR‑related operational risks, ensuring risk monitoring is fully integrated with workplace conduct oversightImplement and periodically test controls and escalation procedures, resolving vulnerabilities in HR processesOversee input and updates to the central HR risk register to execute effective mitigation strategiesReview audit findings and escalate unresolved or systemic risks, driving continuous improvement and resilience in compliance practicesRequirementsMinimum QualificationMaster's degree in Human Resources, Law, Business Administration, or equivalentProfessional CertificationSHRM‑SCP, CIPD Level 7Years Of Relevant Experience12+ years in HR risk, employee relations, investigations and policy compliance rolesNature Of ExperienceManaging complex employee relations, investigations and conduct matters across large organizations#J-18808-Ljbffr