Assistant Restaurant Manager Mediterranean Restaurant

Guest Experience ManagementEnsure a warm welcoming and authentic Mediterranean atmosphere for all guests.Address guest concerns, questions and special requests with care and professionalism.Oversee service to ensure consistency, efficiency and quality in all aspects of the dining experience from the initial greeting to final check‑out.Collaborate with the kitchen and front‑of‑house team to ensure smooth service flow particularly during busy times.Staff Supervision & TrainingAssist in the recruitment, training and ongoing development of front‑of‑house staff including servers, hosts and bartenders.Provide coaching and feedback to staff to improve service quality and efficiency.Create and maintain team schedules ensuring appropriate staffing levels for shifts.Conduct performance evaluations and assist with disciplinary actions if needed.Operational ManagementOversee the day‑to‑day operation of the restaurant ensuring all areas (front‑of‑house, kitchen, dining areas) are functioning smoothly.Maintain cleanliness, organization and presentation of the dining room ensuring it aligns with the Mediterranean aesthetic and high standards.Ensure proper food safety and sanitation protocols are followed by staff.Monitor inventory, place orders and manage stock levels to avoid shortages or wastage.Financial & Administrative OversightAssist the Restaurant Manager in monitoring financial performance including cost control (labor, food, beverage), sales analysis and profitability.Process daily financial reports including cash handling, tips and credit card transactions.Maintain a strong understanding of the restaurant’s pricing strategy and promotions to enhance profitability.Event & Catering CoordinationHelp coordinate special events, private dining and catering requests providing a personalized experience in line with Mediterranean dining traditions.Collaborate with marketing to plan promotions or events (e.g. wine tasting evenings, Mediterranean festivals, special menus) to drive traffic and attract guests.Food & Beverage Quality ControlWork closely with the kitchen staff to ensure that food presentation, quality and portions meet the Mediterranean restaurant’s standards.Conduct regular checks on dishes to ensure consistency in flavor and authenticity of recipes.Maintain knowledge of the restaurant’s wine list, cocktails and Mediterranean‑inspired beverages to assist guests in selecting the perfect pairing with their meal.Customer Feedback & Quality AssuranceProactively seek guest feedback to continually improve the dining experience.Ensure that any guest complaints or issues are addressed promptly and professionally.Monitor online reviews and reputation management sites responding to feedback as necessary.QualificationsExperience: Minimum of 2-3 years of experience in a supervisory or assistant manager role in a restaurant preferably in Mediterranean or fine dining.Culinary Knowledge: A solid understanding of Mediterranean cuisine ingredients and preparation techniques is highly desirable.Customer Service: Exceptional customer service skills with the ability to resolve issues quickly and efficiently.Leadership & Teamwork: Strong leadership skills with the ability to manage, motivate and develop staff in a fast‑paced environment.Organizational Skills: Ability to multitask, prioritize and handle various operational needs efficiently.Financial Acumen: Basic knowledge of budgeting, labor, management and cost control.Communication Skills: Clear, concise and effective communication with both staff and customers.Remote WorkNoEmployment TypeFull-time#J-18808-Ljbffr